Your information, handled with care.

Who we are

AtomicGate is a software company based in Ban Thongkhankham, Chanthabouly District, Vientiane Capital, Lao PDR. "We", "us" and "our" in this policy mean AtomicGate.

What we collect

We only collect information you give us or that is needed to run the website and demo.

• When you request the live ERP demo (atomicgate.com/try/): your name, company name (optional) and phone number, plus the time of the request and your IP address.
• When you send the contact form (atomicgate.com/contact/): your name, email address, phone number and company (if you give them), the topic you choose and your message, plus your IP address.
• When you email, call or message us on WhatsApp: the details you share with us in that conversation.
• When you use the demo: anything you type into the demo system. The demo contains sample data only and resets automatically every hour, so please don't enter real business or personal information.
• Basic technical data: like every website, our hosting servers keep standard logs (such as IP address, browser type, pages requested and time) to keep the site secure and working.

How we use it

• To give you access to the demo, including checking that the phone number is valid and sending you a one-time code.
• To reply to your questions and requests, and to follow up about the product you asked about.
• To prevent abuse of the demo and the contact form, such as spam or repeated automated requests.
• To keep the website and demo secure, and to fix problems.

We don't sell your personal information, and we don't use it for advertising profiles.

Who we share it with

We share information only with service providers who help us run the website and demo, and only as much as they need:

• Twilio: checks that a demo phone number is valid and sends the one-time code by SMS or WhatsApp.
• Hostinger: hosts atomicgate.com and delivers contact-form emails.
• DigitalOcean: hosts the live ERP demo (Singapore region).
• Google Fonts: our pages load fonts from Google, which receives your IP address when the font files load.

We may also disclose information if Lao law or a valid legal request requires it.

Some of these providers process data outside Lao PDR, for example in Singapore or the United States.

Cookies and browser storage

Our product pages don't use advertising or analytics cookies. The live demo stores a short-lived sign-in token in your browser so the demo session works; it expires when the demo ends. Our WordPress pages and admin area may set the standard WordPress cookies needed for them to work. You can clear cookies and site data in your browser settings at any time.

How long we keep it

• Demo requests: kept so we can follow up with you, and deleted when no longer needed, at the latest 24 months after your request.
• Messages and emails: kept as long as needed to deal with your request and any business relationship that follows.
• Data you type into the demo: erased automatically at the next hourly reset.

Security

The website and demo are served over encrypted connections (HTTPS). Demo access is time-limited, and the demo account cannot reach administration, user-management or audit screens. No system is completely secure, but we take reasonable steps to protect your information.

Your choices and rights

You can ask us at any time to:

• tell you what personal information we hold about you;
• correct it if it's wrong;
• delete it; or
• stop contacting you.

Send your request to contact@atomicgate.com and we will reply within 30 days. If you are in a country with its own data-protection law (for example Thailand, Singapore, Malaysia or the Philippines), you have the rights that law gives you.

Our products and apps

This policy covers atomicgate.com, the live demo and our contact channels. When a business uses AtomicGate ERP or PaperArchive, that business controls the data in its own system, and our agreement with that business sets how we handle it. The Sadouak app will have its own privacy policy in the app and on the app stores.

Changes to this policy

We may update this policy when our website or services change. We'll change the "Last updated" date above, and for significant changes we'll show a notice on this site.

Contact us

Questions about your privacy or this policy? Contact us at contact@atomicgate.com, call +856 20 5514 4128, or use our contact page.